Privacy Policy

This Privacy Policy explains in detail how Topfed Inc. (“ExpertsManchester,” “we,” “our,” or “us”) collects, uses, protects, and shares information about you when you interact with our Services. These Services include our website, social media accounts, and other online products and platforms we offer.

This Privacy Policy also applies to any interactions you have with us in other capacities, such as customer support, marketing communications, or events. We are committed to safeguarding your privacy and ensuring you understand how your data is handled using our Services.

1. Information We Collect

We collect information about you in two primary ways:

Information You Provide Directly:

• Creating an account, registering your business, or updating your business listing with new details like contact information or operating hours.
• Submitting a request for customer support, asking questions, or contacting us through our communication channels for assistance.
• Engaging with interactive features on our website, such as filling out forms, signing up for newsletters, or participating in surveys and promotions.

Information Collected Automatically:

• Technical details like your IP address, browser type, device type, and operating system to ensure compatibility and functionality.
• Behavioral data, such as the pages you visit, the time spent on each page, and your actions while navigating our site.
• Information gathered through cookies, web beacons, and other tracking technologies to understand user preferences, personalize content, and improve our services over time.

This information helps us enhance the user experience, improve the functionality of our platform, and provide personalized services tailored to your needs.

2. How We Use Your Information

• Provide, enhance, and personalize our Services, ensuring they meet your needs and preferences.
• Communicate updates, promotions, and special offers, informing you about new products, services, and opportunities that may interest you.
• Respond to inquiries and offer customer support, ensuring timely and accurate assistance whenever you need help or have questions.
• Analyze user behavior and trends to improve your experience, allowing us to identify areas for improvement and make our platform more intuitive and user-friendly.
• Ensure the security and integrity of our platform, protecting your data and maintaining a safe and trustworthy environment for all users.

3. Sharing Your Information

• With service providers who assist us in operating, maintaining, and improving our Services. These providers may include cloud storage companies, analytics services, or payment processors, and they are obligated to use your data only for our specified purposes.
• In response to legal obligations or when necessary to protect our rights. This could include complying with court orders, legal processes, or regulatory requests, enforcing our Terms of Service, or addressing security or fraud concerns.
• As part of a business transaction, such as a merger, acquisition, or sale of company assets. In such cases, your information may be transferred to the new entity so that it can continue providing you with services.
• With your consent or at your explicit direction. For example, if you agree to share your information with a third party for a specific purpose, we will do so only as you authorize.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with our Services by personalizing content, remembering your preferences, and analyzing website performance. These technologies help us understand how users interact with our site, enabling us to improve functionality and tailor our offerings to suit your needs better.

You can manage your cookie preferences through your browser settings at any time. However, please remember that disabling cookies may affect certain website features and limit your ability to enjoy our Services fully. For more information, please refer to our Cookie Policy.

5. Security Measures

We take reasonable precautions to protect your information from unauthorized access, misuse, alteration, or loss. Our security measures include encryption, secure servers, and regular system monitoring to ensure your data is handled safely. However, it’s important to note that no physical or digital system is entirely secure.

While we strive to safeguard your information, we cannot guarantee absolute security. We encourage you to use strong passwords and protect your account credentials to enhance your protection further.

6. Your Choices

• Update, correct, or delete your account details through your settings or contact our support team. Keeping your information accurate helps us serve you better.
• Opt out of promotional emails at any time by clicking the unsubscribe link included in such emails. Please note, however, that we may still send you necessary account-related messages, such as updates about your account, security notifications, or essential service announcements.

We’re committed to giving you the tools and flexibility to manage your preferences and ensure your experience with us is seamless.

7. Changes to This Privacy Policy

We may revise this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or other operational reasons. If we make significant changes, we will update the revision date at the top of this policy to ensure transparency and, where appropriate, notify you through our Services, such as via email or in-app notification.

We encourage you to review this policy periodically to stay informed about how we protect your information. The revised policy accepts your continued use of our Services after any updates.

8. Get in Touch

We value your privacy and are here to answer any questions or concerns you may have about this Privacy Policy. If you need further clarification or assistance, please don’t hesitate to contact us.

Email: info@expertsmanchester.co.uk

Our team is committed to responding to your questions quickly and ensuring your experience with us is as smooth as possible.

We sincerely appreciate your trust in ExpertsManchester and want you to know that we are deeply committed to protecting your privacy at every step.